Sales Executive
Kempinski HotelsSummary
The Sales Executive drives hotel revenue by selling rooms, banquets, and catering services across corporate, leisure, and group segments. Responsibilities include active business prospecting, managing local accounts, conducting site inspections, and converting leads into bookings. This role requires coordination between administrative support and high-level account management to achieve monthly revenue goals.
Required Skills
Microsoft OfficeEnglishDelphiSalesforceOpera
Details
- Experience Required
- 1+ years
- Posted
- Jun 25, 2026
Description
Job Summary
The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings. It bridges the gap between administrative support and high-level account management.
Key Responsibilities
- Multi-Segment Sales: Proactively sell hotel rooms, meeting spaces, and food & beverage packages to corporate clients, local businesses, leisure travel agencies, and event planners.
- Lead Generation & Prospecting: Identify and convert new business opportunities through cold calling, telemarketing, local networking events, and competitor property research.
- Site Inspections: Conduct professional and engaging hotel tours for prospective clients, showcase meeting spaces, guest rooms, and outlets to close deals.
- Account Management: Maintain relationships with a designated portfolio of accounts, ensuring regular contact and high levels of client satisfaction to secure repeat business.
- Proposal & Contract Creation: Prepare accurate RFP (Request for Proposal) responses, cross-segment contracts, and pro-forma invoices in line with the hotel's pricing strategies.
- Inter-Departmental Liaison: Coordinate closely with the Revenue, Reservations, Front Office, and Banquets/Catering teams to ensure smooth execution of group arrivals and events.
- Database & Reporting: Keep the hotel's CRM system (e.g., Opera, Delphi, Salesforce) updated with precise client information, activity logs, and monthly production reports.
Required Skills & Qualifications
- Experience in Qatar Market is a must
- Experience: 1–3 years of experience in hotel front office, reservations, or sales coordination. Experience across multiple hotel segments is highly valued.
- Technical Proficiency: Comfortable using Property Management Systems (PMS) like Opera and CRM sales tools. Strong skills in Microsoft Office (Excel, Word, PowerPoint).
- Communication: Highly articulate with strong negotiation, presentation, and relationship-building skills.
- Adaptability: Ability to pivot smoothly between different client types—from a corporate travel manager to a wedding planner or a tour operator.
- Drive: Self-motivated, target-driven, and capable of working under pressure to meet monthly room-night and revenue goals.