JOB SPECIFICATION
JOB TITLE Senior Systems Engineer
LOCATION Mumbai, India
REGION Asia Pacific
REPORTING TO Senior Manager – Business Solutions
START DATE Immediate
PURPOSE OF THE ROLE
The Software Systems Engineer will be responsible for applying both Software/Application Knowledge and Project Management methodology to deliver a solution as defined by the customer requirements and product specifications (scope, costs, schedule, development methods and architectures).
The role has two principle elements, firstly to develop and manage project plans for successful implementation of GGS Asset Management Tools across the clients’ network and secondly to make a significant contribution to the delivery of successful projects through participation in the solution design and implementation activity. The essential functions include, but are not limited to, the following:
- Onsite UAT/POC/production deployment support (Mumbai & PAN India (not frequent))
- product & solution demonstration – internal stakeholders and customers
- point of escalation in internal and external solution support
- contributor in augmenting and improving solutions and IT systems
- Sanity Test and support the delivery of software releases to customers
- Document business and technical requirements.
- Develop detailed project plans and track progress according to the plans.
POSITION REQUIREMENTS AND SPECIFICATIONS
- Possess a Bachelor’s degree in an appropriate technical discipline or equivalent.
- Show experience of implementing developed solutions into a broad spectrum of customer IT environments
- Skill set - Basic knowledge on IT Infra & OS operations, databases (MSSQL/Oracle/Postgres), Java applications. Exposure to solutions in Banking/Fintech domain would be a plus.
- Have experience of delivering implementation projects as part of a larger, multi site programme.
- Possess exceptional verbal and written communication skills.
- Demonstrate strategic thinking with an entrepreneurial spirit. Analytical approach in handling situations, good team player, eagerness to learn and open to be onsite with customers around Mumbai & India
CRITICAL SUCCESS FACTORS
· The ability to operate effectively in a multicultural, multinational environment and mobile cross-functional high performance teams.
· Fluency in written and spoken English is essential.
· The capacity to manage changing priorities and ambiguity.
· The ability to establish goals, monitor progress towards and ultimately achieve them.
· Competence in key areas of development, management and leadership.
· Cross-functional expertise and the ability to thrive in a highly complex environment.
