Manager, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Software Engineering

Our Purpose
We connect and power an inclusive digital economy that benefits everyone, everywhere. We enable safe, simple, smart, and accessible transactions through secure data, strong networks, partnerships, and innovation.
Our culture is driven by our Decency Quotient (DQ), fostering inclusion, respect, and diversity. We believe that diverse perspectives strengthen decision-making, drive innovation, and deliver better business outcomes.

Overview
Mastercard’s Network & Digital Payments group creates meaningful experiences for consumers while enabling merchants and issuers to engage in ways not possible in the pre-digital world.
The Global Product Engineering team builds foundational payment solutions at scale. This role offers an opportunity to work in a high-impact environment focused on delivering secure, convenient, and controlled digital payment experiences.
We are looking for leaders who:
• Have experience building and scaling global products
• Are passionate about driving a world beyond cash
• Thrive in agile environments with high standards of engineering excellence

Role Summary
As a Manager, Software Engineering, you will provide strong technical leadership, drive high-quality execution, and build high-performing engineering teams.

Key Responsibilities
1. Engineering & Technical Leadership
• Act as a hands-on technical leader contributing to architecture, design reviews, and complex problem solving
• Lead development of large-scale, distributed, high-performance systems
• Drive engineering excellence across:
o Code quality and standards
o Testing and automation
o CI/CD pipelines
o Security and operational practices
• Ensure adherence to industry best practices and company standards
• Monitor and improve engineering productivity, quality, and compliance metrics
• Collaborate with global leaders on cloud-native design and deployment strategies

2. Team & People Management
• Lead, mentor, and grow one or more agile engineering teams
• Foster a culture of:
o Ownership and accountability
o Continuous improvement
o Psychological safety and collaboration
• Support career development through:
o Coaching and feedback
o Performance management
o Goal setting
• Drive hiring, onboarding, and team scaling initiatives
• Conduct regular 1:1s and performance reviews
• Identify and proactively manage attrition risks and team health
• Promote Mastercard Way behaviors through engagement, recognition, and coaching

3. Delivery & Execution
• Partner with Product Managers, TPMs, and Architects for roadmap planning and execution
• Drive Agile delivery (Scrum/Kanban) with focus on predictability and quality
• Manage:
o Project planning
o Dependencies
o Risks and mitigations
• Ensure teams maintain a well-prioritized backlog
• Actively participate in:
o Sprint planning and refinement
o Demos and retrospectives
o Code reviews and pair programming
• Track and improve delivery metrics (velocity, quality, reliability, customer impact)

Required Experience & Skills
Leadership & Delivery
• Experience managing 2–3 Scrum teams
• Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall)
• Proven track record delivering enterprise-grade, scalable systems
• Experience in payments domain (preferred)

Technical Expertise
• Strong hands-on experience in:
o Java, Spring / Java EE
o RESTful APIs
o Frontend frameworks (Angular / React)
o Databases (Oracle / PostgreSQL)
• Experience building:
o Microservices architecture
o Event-driven systems
o 12-factor applications
• Cloud & DevOps:
o Public cloud platforms (AWS, Azure, GCP, PCF)
o Kubernetes & Docker (must-have)
o CI/CD pipelines and Infrastructure as Code

Architecture & Design
• Strong understanding of:
o Domain Driven Design (DDD)
o Design patterns
o Security concepts (authentication, authorization, confidentiality)

Tools & Practices
• Familiarity with:
o Project management tools (JIRA, Rally, MS Project)
o DevOps practices and automation

Communication
• Strong written and verbal communication skills
• Ability to collaborate across globally distributed teams

What Success Looks Like
• High-performing, engaged engineering teams
• Consistent delivery of secure, scalable, and high-quality systems
• Strong alignment between engineering execution and business goals
• Continuous improvement in productivity, quality, and innovation

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.