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Strategic Agency Manager, Google Customer Solutions (English, Japanese)

Google
Japan·Tokyo·Full Time·Onsite·Sales & Business Development·Manager
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Summary

Google Customer Solutions is seeking a Strategic Agency Manager to partner with agency executives and Google sellers to drive business growth and product adoption. This role focuses on building long-term relationships, aligning strategies, and fostering agency growth to help clients succeed in the digital advertising space, particularly within the Japanese market. Candidates should be adept at identifying opportunities and scaling impact through strong partnerships and cross-functional collaboration.

Required Skills

EnglishJapanese

Details

Experience Required
4+ years
Posted
Jun 29, 2026

Description

Google Customer Solutions (GCS) sales teams are trusted advisors and engaged sellers who maintain a relentless focus on customer success. Our GCS team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for all types of businesses.

As a Strategic Agency Manager (SAM), you will partner with agency executives, GCS customer sellers, and cross-channel agency teams to drive business growth and product adoption via long-term relationship building and agreement making. You will be responsible for bringing our partners on a journey by determining where our agency, customer, and Google strategies and GCS priorities align to enable both agency and customer success.

Many of our advertising clients rely on agencies to plan, execute, and manage their marketing activities and advertising campaigns. The Agency team is responsible for empowering these clients to achieve their marketing and advertising goals through effective agency partnerships. This involves collaborating directly with both agencies and advertisers, while also helping agencies enhance their capabilities to better serve their clients. The Japanese market comprises various agencies, each with varying strengths, capabilities, and goals.

In this role, you will identify opportunities to cultivate agency growth, enabling them to reach their full potential in supporting clients and achieving scalable impact.