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Schaeffler is seeking a Product Quality Engineer in Bangalore, IN. This role involves moderating reviews, creating Quality Assurance Plans, preparing quality reports, and driving continuous improvements in quality performance. Responsibilities include managing customer quality requirements, handling customer complaints via a structured problem-solving process, and representing internal supplier components. The position also involves product launch readiness, providing methodology support for non-conformances, and possessing veto rights concerning release of reviews and project execution for series projects. Requires 8 years of automotive industry experience, with at least 5 years in Quality Management, and a Bachelor of Engineering in Electronics, Mechanical, or Production.
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Product Quality management
• Moderate reviews and support disciplines by using the review tool. Incl. reviewing of processes,
documents …
• Create and maintain the Quality Assurance Plan and monitor the progress during implementation.
• Prepare a regular quality status report and escalate in case of deviations
• Ensure lessons learned are considered into the project and facilitate learning culture in the project team including read-across activities.
• Drive internal measures to improve the quality performance (continuous improvements) and contribute to the QM global strategy definition and drive local execution.
• Moderate / Approve Technical Compliance (TC) Reviews
• Monitor Q target setting and deploy action item tracking for achievement of Q targets.
• Consolidate and check nonconformance costs for products/customers and ensure read across for all affected locations and support changes affecting several locations
• Ensure transparent Q report for relevant Q KPI's for the assigned Product Line and support of production location in case of Q issues and / or customer escalations
Coordinate risk assessment activities for products deviating from Design in serial life and ensure integrity of technical compliance in case of deviation
•Drive preventive and corrective measures from incidents and field performance related to design and secure that lessons learned are applied
•Monitor the requalification of products and processes and adapt the required testing measures by leveraging synergies with change management
Customer Interface
• Ensure Customer quality requirements (SoR = Standard of Requirements) identification and alignment internally and externally
• Ensure that the Customer Quality targets are considered and monitored. KPI alignment (customer and intern targets) and monitoring is performed regularly.
• All customer complaints (all severity levels) are handled according to the defined SPS = structured problem-solving process as well as the escalation process.
• Responsible for the technical factor negotiation and acceptance for each customer
• Plan and execute NTF reduction program in case of high NTF rate
• Drive Complaint cost / Warranty cost management with support of GKAM and production plants
• Ensure customer communication on design specific related Q topics.
• Ensure that legal, customer quality and internal process requirements are followed and integrated into Business processes
Supplier Management
• Represent the internal supplier component and ensure that quality requirements are met.
Product Launch Readiness
• Provide methodology support for resolution of Non-Conformances (continuous improvement), track the containment actions up to closure, ensure the follow up to closing of the systemic measures. (Production & process deviations/ Testing (DV/PV) deviations/ Components deviations/ Product deviations, etc.)
Decision authority
• Veto-right concerning release of object reviews for series projects
• Veto-right regarding project execution and project release for series projects
• Approval of deviation in series production (with plant deviation process)
• Decision on quality measures related to change management and problem solving
• Decision on warranty issues and technical factor acceptance
• Release of milestone and object reviews in serial production phase
• Release authority regarding project execution and product release in serial production phase
Quality Methods
• Production Part Approval Process
• Advanced Product Quality Planning
• Failure Mode Effect Analysis
• Structured Problem Solving and Methods
• Review Techniques
• Quality Assurance (ASPICE) Work product Quality
• Quality Assurance (ASPICE) Process Quality
• Quality Assurance (ASPICE) Escalation / Alerts
• Control Plan
• Quality KPI
• Audit Management
• Statistical Process Control
• Measurement system analysis
Technical Knowledge
• Design and Product Validation (DV/PV)
• Manufacturing Processes and Technologies
• Design for Manufacturing (DfM)
• Product Knowledge
• Statistical Analysis Tools (e.g. Minitab, PowerBi, Excel etc.)
• Change Management Process (4PEP)
• Warranty return center
Project Management
• Project Planning and Effort Estimation
• Risk and Opportunity Management
• Configuration Management/Work Product Tailoring
• Change and Problem Resolution Management
• Managing costs and budgets
• Project Management Methods & Tools
Technical Compliance
• Technical Compliance
• Functional Safety
• SAG Product Cybersecurity Standards
Customer Intimacy
• Customer Relationship Management
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
www.schaeffler.com/careers
Your Contact
Vitesco Technologies India Pvt. Ltd.
Hemanth Hurudi