AI Technology Enablement Director

Citi is looking for an AI Technology Enablement Director to lead the strategic deployment of artificial intelligence across its Client Organisation — a group that directly supports revenue growth managing Credit, Marketing, Research, Client Delivery, and Ventures on behalf of Citi's businesses. In this senior role, you will serve as the primary interface between the Client Organisation and Citi's enterprise AI teams, shaping how AI is adopted, governed, and scaled across a globally significant financial institution. You will partner with the Office of AI and Client Organisation leadership to drive end-to-end AI lifecycle delivery, from use case intake through to embedding change across business teams.

Responsibilities

• Define and advance the AI vision and strategic roadmap for the Client Organisation's core pillars — Credit, Marketing, and Research — ensuring alignment with firm-wide technology planning cycles and business objectives.
• Evaluate proposed AI and GenAI technical solutions, drawing on hands-on implementation experience to assess architectural soundness, foundational requirements, and reuse opportunities across the organisation.
• Design and manage the intake process for AI use cases, conducting rigorous technical feasibility assessments to ensure each initiative aligns with strategic priorities and technology roadmaps.
• Translate complex AI and data concepts into clear business terms, enabling senior leaders to make well-informed decisions on technology investment and prioritisation.
• Build and sustain relationships with senior stakeholders across the business, Technology, Risk, Compliance, and Legal, facilitating consensus and maintaining momentum on the AI agenda.
• Oversee future-state design elements — including enterprise AI model integration — to ensure the Client Organisation's AI infrastructure is scalable and fit for long-term business needs.
• Identify, assess, and mitigate risks associated with AI programme delivery, ensuring decisions reflect sound judgement on regulatory, reputational, and operational considerations.
• Monitor emerging AI technologies and market trends, evaluating their relevance and applicability to the Client Organisation's strategic priorities.

Required Qualifications & Skills

• 12–15+ years of experience in financial services or technology, with a substantial portion spent in a senior technical, AI, or emerging technology leadership role.
• Hands-on knowledge of AI and machine learning concepts, with demonstrable experience implementing Generative AI solutions in complex organisational environments.
• Advanced data expertise — including the ability to deconstruct business logic from structured data sources, reverse engineer database models, and interpret intricate data relationships.
• Capacity to review, challenge, and advise on solution architecture and design decisions, including foundational choices and opportunities for cross-team reuse.
• Exceptional stakeholder management skills, with a track record of influencing and building consensus among senior leaders across multiple functions without direct authority.
• Deep knowledge of financial services, including commercial awareness and familiarity with how technology strategy is developed and prioritised in a large institution.
• Bachelor's degree or equivalent experience; a Master's degree is an advantage.

Beneficial Skills & Qualifications

• Familiarity with enterprise AI operating models and governance frameworks, including experience coordinating across centralised AI functions and distributed business teams.
• Experience working within or alongside functions such as Credit, Marketing, or Research in a financial services context, with an understanding of the data and workflow challenges specific to these areas.
• Awareness of the firm-wide technology strategy and the ability to position AI investment decisions within a broader organisational roadmap.

What We Offer

This role places you at the centre of one of the most consequential technology transformations in global financial services. You will have direct influence over how AI reshapes the way a leading global bank serves its clients, with access to senior leadership, cutting-edge tools, and a platform for lasting career impact.

• A unique opportunity to shape the AI strategy of a major global bank, with visibility and influence at the most senior levels of the organisation.
• Exposure to the full breadth of AI in financial services — from strategy definition through to technical delivery — building a highly sought-after skillset at the intersection of finance, technology, and AI.
• A hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in-person collaboration.
• Significant career development potential within a firm that is investing at scale in AI and emerging technology.
• The opportunity to interact with and influence senior leaders across the firm, with genuine scope to drive outcomes that matter across global markets.
• Access to Citi's broader learning and professional development resources, supporting continuous growth across technical and leadership competencies.
• Wellbeing, financial, and family support benefits, tailored to your location.

Apply now to take on a role where your expertise in AI will directly shape the future of one of the world's leading financial institutions

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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