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The Inside Channel Account Manager (ICAM) at AVEVA is a crucial part of the Americas Channel team, focusing on driving indirect business growth. This role supports Channel Account Managers (CAMs) and partners to boost pipeline, manage renewals, ensure accurate forecasting, and enhance partner success. It requires close collaboration with internal teams and a strong understanding of Salesforce and related systems. The position is ideal for a detail-oriented individual with a problem-solving mindset.
AVEVA is creating software trusted by over 90% of leading industrial companies.
Salary Range:
$98,000.00 - $163,300.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
Job Title: Inside Channel Account Manager (ICAM)
Location: Houston, Texas or Lake Forest, CA (HYBRID)
The job
The ICAM (Inside Channel Account Manager) at AVEVA is a key member of the Americas Channel team, acting as the operational and execution backbone for our indirect business. The role partners closely with CAMs and channel partners to drive pipeline growth, renewals, forecasting accuracy, and overall partner success across Salesforce and connected systems. It is a highly collaborative, fast paced environment where teamwork really matters. The team is supportive, detail-oriented, and focused on enabling partner performance while ensuring smooth execution across the channel business.
Key responsibilities
- Support CAMs and partners by helping manage sales opportunities from creation to close in Salesforce.
- Keep pipeline and forecasts accurate by cleaning up data and tracking deal progress.
- Help drive renewals and manage the run-rate business.
- Coordinate with internal teams (Sales, Contracts, Legal, Operations, Finance) to move deals forward and resolve issues.
- Support reporting and business insights to improve visibility into partner performance and execution.
Essential requirements
Bachelor's degree in a related field, or equivalent professional experience consisting of at least five (5) years in a relevant role
Desired skills
- Strong Salesforce and Excel skills, with ability to manage data, pipeline, and forecast accuracy.
- Great communication and relationship-building skills to work effectively with partners and internal teams.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Curiosity and problem-solving mindset to identify issues, ask questions, and continuously improve processes.
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
Find out more: https://www.aveva.com/en/about/careers/
USA Benefits include:
Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
