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Tripadvisor is seeking a Lead Content Specialist to join their Trust and Safety team. This role involves moderating user-generated content to ensure compliance with guidelines, leveraging analytics to identify and refine moderation processes. The specialist will lead moderation projects, implement new techniques, analyze content trends, and produce detailed reports. They will also contribute to improving tools and automation for content moderation efficiency and quality.
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Tripadvisor is a highly respected and trusted platform in the travel industry. The Trust and Safety team at Tripadvisor is responsible for all the user-generated content that we receive from our members, which is the very core of our travel guidance offering. We are seeking a highly motivated and experienced content specialist to join our team as a Lead Content Specialist.
As a Lead Content Specialist on our Content Moderation team, you will leverage analytics to identify and moderate content to ensure compliance with guidelines and policies. In this role, you will contribute to projects that refine content moderation processes, foster continuous improvement, and ensure our moderation efforts align with broader business objectives.
Location: UK Hybrid/Remote
What you’ll do:
Skills & Experience:
What We Offer
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
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