ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. 

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

POSITION SUMMARY :

Reporting to the Director of Retail & Licensing, the Office Administrator supports administrative and operational needs across Retail, Product Licensing, Ecommerce, and Retail Operations. The role coordinates vendor communication, purchase orders, invoices, meetings, inventory and shipment records, ecommerce support, and general office operations.

RESPONSIBILITIES :

Provide administrative support to Retail, Ecommerce, Product Licensing, and Retail Operations leaders

Manage calendars, meetings, travel, and departmental communications

Prepare reports, presentations, spreadsheets, and other operational documents

Maintain digital and physical files for contracts, vendors, invoices, and related records

Support purchase orders, vendor onboarding, merchandise tracking, and sample coordination

Maintain product setup, pricing, assortment updates, and approval documentation

Track merchandising calendars, shipment schedules, launch timelines, and vendor communications

Assist with inventory reporting, stock reconciliation, and operational data entry

Maintain licensing agreements, approval records, and supporting documentation

Coordinate communication among internal teams, licensors, licensees, and vendors

Track product submissions, artwork approvals, deadlines, and style guide assets

Support product uploads, descriptions, image coordination, and online assortment updates

Monitor customer service inquiries and route issues as needed

Assist with order management, fulfillment, shipment tracking, promotions, and launches

Generate basic ecommerce sales and inventory reports

Coordinate SOPs, training materials, compliance records, and other operational documentation

Support communication across warehouse, store operations, ecommerce fulfillment, and vendors

Track maintenance requests, operational supplies, store support needs, and special projects

Assist with invoice reconciliation and budget tracking

QUALIFICATIONS:

2–5 years of administrative, supporting retail operations, merchandising, ecommerce, or consumer products teams is preferred but not required

High school diploma or GED equivalent

Strong organizational skills with the ability to manage multiple priorities and deadlines

Proficiency in Microsoft Office Suite, Google Workspace, and retail/ecommerce systems

Strong written and verbal communication skills

High attention to detail and accuracy

Ability to work collaboratively across multiple departments

Experience with ERP, POS, inventory, or ecommerce platforms is a plus

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

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MISSION AND VISION

The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.

VALUES

Our internal and external practices are shaped by the following beliefs and behaviors.

People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.

Inspired: We believe that art can move you to feel, think, reflect, and act.

Collaborative: We believe that nimble thinking and working together yield exponential results.

STRATEGIC PRIORITIES

Narrative Art:

Amplify the social impact of storytelling and illustration.

Community:

Connect to a broad and diverse public.

Operational Excellence:

Create a healthy and durable institution.

All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.

Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).

Office Administrator, Retail and Product Licensing

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