Employee Benefits Coordinator
Brown & BrownSummary
Brown & Brown is seeking an Employee Benefits Coordinator for their Jacksonville and Tallahassee, FL locations. This role supports the benefits department and Account Managers by assisting with data entry, daily servicing, and report preparation. Responsibilities include managing the Benefits Account Management (BAM) System, maintaining reports, creating customer communications, and supporting the annual renewal process, open enrollment, and new business implementation. The position requires computer literacy, proficiency in MS Office Suite (Excel, PowerPoint, Word), and excellent communication skills.
Required Skills
Details
- Posted
- ~Jul 1, 2026
Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Coordinator to join our growing team in Jacksonville and Tallahassee, FL.
This position serves as the secondary service contact for the Account Manager and acts as support for the benefits department. This position is primarily responsible for assistance with data entry and day-to-day servicing under the supervision of the Department Team Leader and Account Managers as assigned. Works closely with all department teammates to ensure day to day service needs are met.
How You Will Contribute:
- Operate a personal computer and appropriate software packages. Above average skills with MS Excel, PowerPoint and Word documents.
- Must be responsive to all emails. All emails should be responded to within 24 hours of receipt.
- Drafting, constructing, and reviewing various reports for customer / prospect presentations including demographic and financial analysis as assigned accordingly.
- Manage and maintain Benefits Account Management (BAM) System.
- Maintain monthly expiration reports.
- Create and deliver monthly customer communications as needed.
ON ALL ASSIGNED ACCOUNTS:
- Assist Account Managers with annual renewal process, census preparation, open enrollment, and new business implementation.
- Maintain effective information management between Account Manager, Producer, Customer and Carrier through all applicable means of communication.
- Ensure all applicable data is kept accurate and files maintained in BAM.
- Promote teamwork, positive attitude, and commitment to department/agency goals.
- Follow Agency guidelines, policies, and procedures.
- Obtain full working knowledge of Benefits action items, activities and cases.
- Assist and support benefits team with open enrollment meetings and materials, including creating employee benefits guides and flyers.
- Obtain full working knowledge of BAM/AMS Policy coding, Producer/Carrier Commission splits.
- Be responsible for the completion of any assigned projects.
- Other duties as assigned by EB Team leader.
Skills & Experience to be Successful:
Required:
- High School diploma or equivalent
- Computer literate and proficient with MS Office Suite
- Exceptional telephone demeanor and e-mail etiquette
- Ability to maintain a high level of confidentiality
- Professional business attire
Preferred
- Associate or bachelor’s degree
- Willing to obtain Florida 2-15 license and to satisfy licensing continuing education requirements once obtained
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.