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Visa is seeking a Client Consulting Director to join its Asia Pacific Consulting Practice (VCA) in Taiwan. This role will provide consulting services to clients, focusing on driving growth and profitability through data-driven strategies and analytics in the payments industry. The Director will manage client engagements, develop analytical frameworks, lead project deliverables, and provide thought leadership. Key responsibilities include client engagement, developing data-led strategies, collaborating with internal teams, and producing insights to improve client performance. This hybrid position requires substantial problem-solving skills, strong analytical and leadership capabilities, and excellent communication skills.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
As part of the Visa’s Asia Pacific Consulting Practice, VCA applies deep expertise in payment industry to provide solutions and consulting services to assist clients with their key business priorities, drive growth and improve profitability. We drive tangible, impactful, and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as analytics, credit card product development, risk management, marketing, strategic growth, customer experience, digital payments, among others, and solves the most strategic problems for our clients.
What a Client Consulting Director does at Visa:
The Client Consulting Director of VCA will support consulting engagements and delivery for Visaclients in China, enabling portfolio growth and improved profitability for Visa clients
Potential projects could include portfolio management diagnostics, data consulting, product and customer segmentation analytics, marketing strategies and analytics, risk management and consulting, customer experience diagnostics and enhancement, assessments of digital products and related marketing strategies, development of industry landscape evaluations and best practices, and consulting projects management.
Working with the Senior Director, the Client Consulting Director will be responsible for significant components of client engagements, and in some cases entire end-to-end delivery of client engagements. Specifically this will involve the Senior Consultant interacting with the business development team, gathering from presale engagement to strategic planning, from business requirements analysis to manage project deliverables. This will require a full interaction not only with clients but also with Visa internal teams
Key Responsibilities include:
Why this is important to Visa
With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments through digitization.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.Qualifications
We are looking for individuals with exceptional analytics experience preferably along with deep payment or financial sector expertise to provide analysis and strategic thinking to shape the services we deliver to clients, support consulting engagements and develop actionable and scalable insights and solutions through data.
Specific requirements are:
Substantial problem solving ability with strategic focus on impacting ROI
Strong analytical skills, with demonstrated intellectual and analytical rigor
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
Executive Presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations
Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
Experience in managing teams in execution of projects and career mentorship
Holds self and others accountable for measurable high quality, timely and effective results. Displays a strong commitment to organizational success
Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
Experience in several key issuer business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards
Understanding of card issuers' P&L and critical factors in driving profitability
Ability to influence and negotiate with senior executives
In addition, you will have:
Minimum of 12 years above of progressively more responsible experience in analytics and management
Post Graduate degree (Masters or Ph.D.) in Business Administration, or a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or equivalent experience preferred
Ideal candidate will have payments and consulting experience
Excellent communication, storytelling and presentation skills, proficient in both Chinese and English
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
