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The International Customer Success Organization (iCSU) is seeking a Senior Cloud Solution Architect specializing in Cloud & AI. This role focuses on helping enterprise customers build scalable, AI-ready solutions on Microsoft Azure, particularly in data platforms and analytics. You will lead technical engagements, deliver strategic guidance, and drive adoption of services like Microsoft Fabric and Azure Databricks. The position requires deep expertise in cloud architecture, data analytics, and AI, along with strong customer-facing and communication skills. You will collaborate with engineering teams and provide thought leadership to accelerate customer digital transformation and maximize their data and AI investments.
The International Customer Success Organization (iCSU) mission is to incubate, deliver and scale world-class customer success services for Microsoft’s most strategic, innovative, complex, and globally operating customers.
We’re looking for a tenured Senior Cloud Solution Architect- Cloud & AI with deep expertise in data platforms and analytics to help customers build secure, scalable, and AI-ready solutions on Microsoft Azure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you’ll lead & deliver strategic technical engagements that span architecture design, proof of concepts, and production deployments, ensuring performance, resiliency, and security across mission-critical workloads. As part of the Cloud + AI Data team, you’ll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence, accelerate adoption, and ensure a successful deployment for the customer for services like Microsoft Fabric, Azure Databricks, Cosmos DB, and Purview. You’ll collaborate with engineering teams, share best practices, and stay current with evolving trends to help customers unlock the full value of their data and AI investments.
This role is flexible in that you can work up to 80% on client site and from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Required/Minimum Qualifications:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English.
4+ years of enterprise customer experience in leading technical engagements; design and implement secure, scalable cloud architectures on platforms like Microsoft Azure; Drive adoption, optimize workloads, and ensure long-term business value through strategic guidance and technical expertise.
3+ years of experience building enterprise-grade, cloud-based analytical solutions leveraging evolving data architectures using Azure Databricks (or similar data analytics platforms), as well as the underlying frameworks and data formats.
Preferred Qualifications:
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technical architect, consulting, design and implementation, and/or sales OR equivalent experience
2+ years of experience building enterprise-grade, cloud-based analytical solutions leveraging evolving data architectures with Microsoft Fabric (data warehousing, data lakes, lake houses, streaming architectures, cataloguing & governance, and BI) as well as the underlying frameworks and data formats.
6+ years of enterprise customer experience in ANY of the following: leading technical engagements; design and implement secure, scalable cloud architectures and AI-driven data solutions on platforms like Microsoft Azure; Drive adoption, optimize workloads, and ensure long-term business value through strategic guidance and technical expertise.
6+ years experience with cloud-based solution designs, migrations and management of technologyExperience creating hands-on Proof of Concepts (PoC), Minimum Viable Products (MVPs) for data analytics solutions and data migration initiatives.
Breadth of technical experience in cloud solutions and knowledge in foundational security, infrastructure and network design, and appetite to ride on the AI platform shift and infuse AI into analytical applications.
Proficiency in written, reading, and conversational Spanish
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
