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Copthorne Hotel Newcastle is seeking a Food & Beverage Assistant to join their team. The role involves serving food and beverages in the bar, restaurant, and function areas, communicating menu details to customers, handling payments, and providing excellent customer service. The position requires experience in a food and beverage role, strong customer service skills, and the ability to work under pressure. Experience with payment systems and Micros is advantageous. This is a 20-hour per week role.
Food & Beverage Assistant
An exciting opportunity has become available at Copthorne Hotel Newcastle for the Food & Beverage Assistant position. Our Food & Beverage Assistant will help the hotel to continue to deliver great service to our guests in the bar, restaurant and functions area.
Key Information:
As a Food & Beverage Assistant your responsibilities will include:
· The service of food & beverage products in the bar, restaurant and function area.
· To be able to understand and communicate effectively the menu and all products available to customers.
· Deal with all payment transactions (Cash, card and room charging) according to company guidelines.
· To provide a warm and welcoming service, ensuring that all queries or requirements are dealt with accordingly.
We are keen to hear from applicants with the following:
· Experience in a food & beverage position.
· Great customer service skills.
· The ability to work under pressure as part of a team and maintain a professional approach.
· Experience working with payments.
· Experience of Micros would be an advantage.
· Flexible to cover various shifts over the festive season including weekend party events.
In return we offer:
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
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