Veterinary Client Service Representative
Innovetive PetcareSummary
We are seeking a Veterinary Client Service Representative to provide friendly, quality customer care to patients and clients. Responsibilities include processing payments, answering phones, scheduling appointments, managing medical history, communicating with veterinarians, and filling prescriptions. Accuracy in data entry is essential. This role requires a high school diploma and weekend availability, with the ability to lift 30-50 pounds.
Required Skills
Data EntryCustomer Service
Details
- Salary
- $12 – $15/hr
- Posted
- Jul 1, 2026
Description
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds