Service Engineer 2

Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.
We’re seeking a Service Engineer II to build and run reliable, scalable, and secure cloud services.
In this role, you’ll blend software engineering and systems expertise across the full-service deployment lifecycle. You’ll support mission-critical distributed systems and deliver great customer experience through automation, strong observability, and fast incident response.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

Participate in the design for the end-to-end service deployment and onboarding lifecycle, focusing on maintaining service reliability, availability, and performance (SLA/SLO).

Lead by example within the team by creating extensible and maintainable code and automation. Utilize metrics to enhance the quality and stability of the code, while adhering to suitable coding patterns and best practices.

Participate in code reviews and ensure coding standards are followed. Consider diagnosability, reliability, and maintainability when reviewing code, and understand when code is ready to be shared or delivered.

Implement monitoring, alerting, and observability solutions
Partner with engineering teams to enable safe and efficient deployments
Improve system scalability, resilience, and operational efficiency
Monitor systems, troubleshoot issues, and drive incident resolution & RCA
Build and maintain CI/CD pipelines and release automation

Embody our culture and values

Qualifications

Required/Minimum Qualifications

Bachelor’s degree in Computer Science or equivalent
3-5+ years in SRE / DevOps / Software Engineering
Strong coding/scripting skills (Python, C#, Java, or similar)
Strong problem-solving skills and data structure knowledge

Job Requirements: Other & Additional 
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
Experience with large-scale distributed systems or data platforms
Familiarity with:
Automation for service onboarding and deployment orchestration
Containers and orchestration (Docker, Kubernetes)
Observability stacks and telemetry systems
Incident management and postmortem culture
Exposure to SRE practices (error budgets, reliability engineering)

Preferred/Additional Qualifications
Technical Skills
Cloud: Azure (preferred) / AWS / GCP
Infrastructure provisioning: C#, CIS, EV2, YAML, PowerShell, CLI, Python
CI/CD: Azure DevOps, GitHub Actions, Jenkins
Monitoring: Azure Monitor, Grafana, Prometheus
OS: Linux / Windows

Equal Opportunity Employer (EOP)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (Accessibility | Microsoft Careers).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.