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Zuora is seeking a Senior Customer Solution Engineer to join their EMEA team, supporting enterprise customers. This role is a customer-facing position focused on technology, business strategy, and value-based selling. You will partner with sales, product, and customer success teams to demonstrate Zuora's platform, understand client needs, and ensure they achieve business outcomes. The role requires 5+ years of experience and is based in London with a hybrid work model.
Location: London (Hybrid Working - 3 days per week office attendance)
About Zuora
At Zuora, we’re building what we call Modern Business. As the world moves toward subscription and usage-based models, we help organisations create recurring customer relationships that drive sustainable growth — for their businesses, their customers and the planet.
Our platform powers some of the world’s most innovative companies across software, media, telecom, IoT and beyond, enabling them to monetise new business models, deepen customer relationships and deliver exceptional digital experiences.
We’re looking for a Senior Customer Solution Engineer to join our growing EMEA team, supporting enterprise customers and prospects across the region.
This is a highly collaborative, customer-facing role where you’ll sit at the intersection of technology, business strategy and value-based selling. You’ll partner closely with Account Executives, Product, Solutions and Customer teams to help organisations understand what’s possible with Zuora — and how to turn that into real business outcomes.
This role is location-specific and designed for someone ideally based in the London or Home Counties area, with regular time spent collaborating in our office to maximise impact.
You don’t need to tick every box — we value potential, curiosity and mindset as much as experience.
You’ll work alongside teams using modern, cloud-native technologies including:
Java, Spring, REST APIs, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS
As a ZEO, you’re empowered to take ownership, think differently and make a measurable impact. We’re building an inclusive, high-performance culture where people can grow, learn and do the best work of their careers.
We support our people with:
(Benefits may vary by country and will be discussed during the interview process.)
Zuora teams are empowered to design ways of working that balance flexibility with collaboration. For this role, you’ll combine remote work with regular in-office collaboration in London at least 3 times per week helping you build strong relationships and maximise impact.
At Zuora, everyone belongs. Different perspectives, experiences and backgrounds make us stronger. We’re proud to be an equal opportunity employer and encourage applications from all communities.
If you need adjustments or support during the application or interview process, we’re here to help.
