Loading...
Loading...
enmacc seeks a Customer Support & Operations Coordinator to be the first-line support for energy traders and an operational anchor for the Revenue teams. Responsibilities include platform support, knowledge base management, CRM support, tracking metrics, and cross-team collaboration. The ideal candidate has 2+ years of experience, excellent English and German communication skills (written and verbal), strong organizational abilities, and is proficient with CRM and support tools.
Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We’re passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below.
As our Customer Support & Operations Coordinator, your mission is twofold: to act as the trusted first-line support for our growing network of energy traders, and to serve as an operational anchor enabling our Revenue teams to scale efficiently.
You will deliver outstanding, timely platform support while coordinating key customer processes across enmacc’s Product, Engineering, and Revenue teams.
Don't match every single requirement? We still want to hear from you!
About enmacc
enmacc is Europe’s largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world’s energy markets by replacing manual, outdated processes with speed, transparency, and liquidity.
Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market.
As an Equal Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and celebrated. If you're excited about this role, apply and help us shape the future of energy trading!