About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

The Role:

We are looking for an experienced Group Account Director who can lead and strategically develop one of our global clients. This role reports to the Client Services Director. Responsibilities include:

New Business & Business Development Responsibilities

Run and lead any new business opportunity and pitch process including building the pitch team with the relevant senior management & new business lead
Build and maintain a client business development plan on an ongoing basis identifying specific opportunities and action required

Client Management Responsibilities

Ensure the client understands agreed workflows and manage them through the process
Set and manage client expectations deliverables and timeframes
Identify areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client
Build strong, trusting relationships with key stakeholders, senior budget-holders and/or influencing clients and agencies, manage perceptions and expectations
Co-ordinate quarterly (or at least six-monthly) strategic reviews with the client to ensure objectives are being met, issues raised and resolved, and you have visibility of workload
Demonstrate ability to write, prepare and present documents, presentations and reports that are tailored to each clients, style, preference, knowledge and experience
Identify training requirements and opportunities for clients to ensure their adherence to processes and improve workflow
Ensure agendas and detailed contact reports are distributed following all client meetings (face to face and phone calls)

Internal Responsibilities

Demonstrate a thorough understanding of the WPP Production business model, services and technology
Provide detailed monthly account review to the Managing Director
Work with Account Directors/Account Managers to ensure optimum productivity levels are achieved and team morale is high
Implement standardised effective recruitment and retention process working in conjunction with the Talent Acquisition department

Project Management Responsibilities

Support Account Directors in coordinating between all relevant parties, especially the WPP Production Ltd production hubs (Print, Broadcast, Digital etc.) Clients and Agencies
Ensure you consistently deliver against all contractual obligations including SLAs and KPIs
Monitor internal workflows, identify areas for improvement and make recommendations

Quality Control Responsibilities

Act as a brand/QC guardian - always ensure brand guidelines and QC checklists and procedures are followed by all team members

Financial Responsibilities

Deliver revenue to meet targets agreed with FD in revenue forecasting on an ongoing basis
Keep MD and FD informed of any circumstances which would positively or negatively affect forecasts
Audit profitability/deliverables against resource levels
Ensure full compliance with all financial procedures and policies

Requirements:

Solid experience managing global production clients in multiple markets with multiple stakeholders
Proven experience in identifying and seeking new business opportunities
Experience working with Production, Print, TV and Digital campaigns
Exceptional client servicing skills
Team player
Strong numeracy skills
Can do attitude and an ability to work under pressure

Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data
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Please contact careers@wppproduction.com if you need the job advert or form in another format.

Group Account Director

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