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Lookers is seeking an experienced Bodyshop Advisor for their Blackburn Volkswagen location. This role involves providing excellent customer service, managing customer inquiries, booking appointments, communicating repair progress, and processing invoices. The ideal candidate will have strong customer service skills and a full driving license. Motor trade or Bodyshop experience is desirable but not essential.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Blackburn Volkswagen
Contract Type: Permanent Full Time
Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis)
Salary: OTE up to £34,800 (uncapped) with basic of £30,000 per annum
Blackburn Volkswagen is recruiting for an experienced and dedicated Bodyshop Advisor to join our Team on site.
Headed up by our fantastic management team, who between them share a wealth of experience within Lookers, therefore the best training will be given. This is a fantastic opportunity to develop a career with the Bodyshop team.
As a Bodyshop Advisor for our Bodyshop, you will provide a courteous, welcoming, and professional service as customer liaison both in person, via telephone and email. You will also be responsible for welcoming customers to site, you will ensure all visitors consistently receive a professional and courteous welcome. You will deal with incoming customer/insurance enquiries and make customer bookings.
You must have previous experience in a similar customer facing role. Motor trade or Bodyshop experience is desirable, but not essential. You will have strong customer service skills and focus. You will need to have a full driving licence with a good driving record.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
Health & Wellbeing:
Financial Wellbeing:
Leisure & Lifestyle:
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
