Senior Manager, Customer Marketing

Job Description Summary:

POSITION OVERVIEW

The Senior Manager, Customer Marketing East Region Area will develop, manage, and execute marketing strategies and solutions in partnership with East Region Foodservice portfolio of customers to drive value, increase beverage incidence and profitability across all their US restaurants. The position will play a critical role in the annual joint business planning process, development of growth strategies, innovation and digital programming. In addition, this role will manage relationships with brands, R&D, commercialization, assets and other internal and external partners to support customer programming throughout the year.

We are looking for a highly strategic, collaborative, innovative and results-driven marketing leader with an entrepreneurial spirit, Customer and Consumer mindset and exceptional project management skills.  

RESPONSIBILITIES

MARKETING STRATEGY AND EXECUTION:

• Lead the development and implementation of total beverage marketing strategies founded on the overall Customer strategy, fully leveraging national marketing initiatives.
• Construct & deliver annual marketing calendars that shape and contribute to the Customer’s long-term planning process, as well as conducting Customer marketing stewardship reviews.
• Seek out & leverage national marketing initiatives, brand ideas/thinking, consumer insights and internal tools/resources to support customer strategies and drive increased consumer preference.

RELATIONSHIPS:

• Develop long-term Customer relationships with ownership of senior level marketing relationships to resolve and influence complex customer situations (franchisees & bottlers).
• Host key strategic meetings (e.g. The Vault and associated preparations with presentations, insights, briefing documents, SMEs etc.).
• Champion for both Customer and TCCC imperatives internally & externally to deliver on our Growth Promise in all areas.
• Closely partner with Sales and Operations cross-functional teams, modeling our “One Team” approach, to drive the partnership and business.

INSIGHTS:

• Present “What” (Consumer and Industry Insights that put things into context), “So What” (what it means to the customer brand & category) & “Now What” (recommendations in how to apply to customers business) to deliver persuasive selling stories.
• Identify and leverage customer-specific, and channel marketing opportunities through prioritizing and capitalizing on channel, customer and shopper insights and linking to brand strategy.
• Provide Customer business and opportunity assessments, which include competitive analysis and recommendations for future expansion and market integration.
• Subject matter expertise leadership where needed.

QUALIFICATION & REQUIREMENTS:

• Minimum Education Required: Bachelor’s degree in Marketing/Business or equivalent education.
• 5-10 years’ business development experience in a consumer-packaged goods company, agency or foodservice operator, preferably in both customer management and marketing roles or equivalent marketing leadership experience within the industry
• Insights/Inspiration to Action
• Category Innovation/Future Pipeline
• Digital/Technology Ecosystem
• Guest/Brand Engagement
• CBP/Long Range Indispensable Value
• Shared Metrics/OI, Incidence & Guest Trajectory
• Customer Relationship Management (CRM) experience
• Advanced strategic thinking & application
• Robust forecasting and planning (immediate & long term)
• Ability to recognize, understand, and interpret consumer behavior, brand strategies, channel and customer needs while turning this knowledge into action and results
• Demonstrated personal leadership skills and ability to influence
• Usage and analytical application of account performance data tools to support plans, opportunities and stewardships
• Effective oral and written communication skills

Travel Required: 0-25%

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Account Management, Agency Management, Channels Strategy, Cross-Functional Teamwork, Customer Marketing, Customer Relationship Management (CRM), Digital Marketing, Experiential Marketing, Leadership, Marketing Activation, Marketing Execution, Marketing Strategies, Media Strategies, Promotional Activities, Social Media, Syndicated Research, Waterfall Model

Pay Range:

United States of America: 139,600 USD - 157,900 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

July 24, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.