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The company is seeking a Salesforce Administrator with a specialization in Service Cloud for a fully remote position within Poland or Spain. This role involves managing and governing Salesforce configurations, particularly Service Cloud features like Case Management and Omni-Channel. Responsibilities include maintaining security, managing data, designing automation, troubleshooting issues, and coordinating end-to-end Salesforce initiatives. The ideal candidate will have advanced knowledge of Service Cloud, proficiency with data tools, experience with international teams, and strong analytical and communication skills. Fluency in English is required.
Job Description
What will you do with us?
Qualifications
What makes you a strong fit?
Bonus Points
We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):
1️⃣ Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation.
2️⃣ Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience and your potential manager in this role. Take this chance to ask anything on your mind - it’s just as much about making sure we’re the right fit for you, too.
3️⃣ Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.
4️⃣ Team Fit - Coffee and Chat ☕️
💙 Global Benefits – No matter where you are, you’ll have access to:
📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths - whether within your team or through cross-functional projects.
🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.
⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.
Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.
At Docplanner, our values guide everything we do:
📊 Focus on results – we're here to make an impact.
🧠 Think like an owner – take responsibility, drive outcomes.
✂️ Keep it simple, keep it lean – smart solutions over complexity.
🔊 Be respectful and radically honest – openness builds trust.
📚 Learn and be curious – growth is part of the job.
Don’t just take our word for it—check out our Glassdoor to hear what our people say!
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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.