Loading...
Loading...
SpaceX is seeking a Software Engineer for the Starlink UX team in Redmond, WA. This role involves developing the digital interfaces for millions of Starlink customers, including mobile apps and web platforms for service setup, outage monitoring, and support. The team also builds tooling for support associates and an LLM-powered chatbot. Engineers are directly responsible for delivering the best internet experience from space.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SOFTWARE ENGINEER, STARLINK UX (STARLINK)
At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe.
The UXSW team at SpaceX is responsible for the digital experience for millions of Starlink customers. We build the digital interfaces across mobile app and web to help users set up their Starlink, monitor outages, manage their service, and contact support. We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers’ issues before they reach out. We don’t have project managers; engineers on the team are directly responsible for delivering the best internet experience from space for humans everywhere on Earth.
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIREMENTS:
COMPENSATION AND BENEFITS:
Pay range:
Level I: $125,000.00 - $150,000.00/per year
Level II: $145,000.00 - $175,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
