Endpoint Engineer

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We’re hiring an Endpoint Engineer to help define, manage and improve Nscale’s global endpoint estate as the company scales rapidly across countries, offices and remote teams.

This role sits within the Technology Operations Platforms team and is focused on the engineering, configuration and continuous improvement of our endpoint-management capability across Windows, macOS, mobile and BYOD environments.

You’ll work closely with Technology Operations teams, Information Security and external device partners to ensure Nscale employees receive secure, reliable and well-managed devices from day one.

You’ll also have the opportunity to broaden your endpoint engineering scope, build expertise across platforms and take on increasing ownership as Nscale grows.

What You’ll Be Doing

Endpoint Strategy and Standards

Endpoint Strategy and Standards

• Implement and maintain endpoint standards for Windows, macOS, mobile and BYOD environments.
• Define standard builds, configuration baselines, compliance requirements and lifecycle processes.
• Maintain the device catalogue, including standard, engineering and executive device options.
• Contribute to the endpoint roadmap across MDM, EDR, patching, compliance and automation.
• Ensure endpoint standards meet global-scale, security and employee-experience requirements.

Endpoint Management

Endpoint Management

• Configure and manage endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji.
• With Information Security, build and maintain policies for encryption, screen lock, patching, updates, local admin, software deployment and compliance.
• Manage device groups, deployment rings and regional targeting.
• Troubleshoot endpoint-management issues and handle escalations from Technology Operations teams.
• Maintain clear documentation for endpoint policies, processes and configuration standards.

Provisioning and Lifecycle

Provisioning and Lifecycle

• Engineer and improve device provisioning, enrolment and deployment workflows.
• Enable zero-touch or low-touch deployment for new joiners and replacement devices.
• Work with device suppliers and logistics partners to improve procurement, stock, shipping and return processes.
• Define processes for refresh, repairs, reallocation and secure disposal.
• Maintain accurate asset data and integration with ITSM or asset-management platforms.

Security and Compliance

Security and Compliance

• Implement endpoint controls required for security and compliance, including encryption, EDR, patching and vulnerability remediation.
• Work with Information Security on endpoint hardening, local admin removal, BYOD, MAM and compliance requirements.
• Coordinate audit evidence collection for SOC 2, ISO 27001, Cyber Essentials Plus and SOX.
• Investigate and remediate non-compliant devices.
• Ensure endpoint changes follow agreed change-management and security-review processes.

Automation and Continuous Improvement

Automation and Continuous Improvement

• Automate repetitive endpoint tasks using scripts, platform-native automation or workflow tooling.
• Improve onboarding, offboarding, software deployment, reporting and compliance workflows.
• Build dashboards and reports for endpoint health, compliance, inventory and lifecycle status.
• Identify recurring endpoint issues and implement platform-level fixes.
• Test and roll out new endpoint capabilities in controlled rings.

Cross-Functional Enablement

Cross-Functional Enablement

• Provide clear guidance and escalation paths to Technology Operations teams.
• Create technical documentation, runbooks and troubleshooting guides.
• Work with Procurement and suppliers on hardware standards, availability and warranty processes.
• Partner with People and JML process owners to improve new-joiner readiness.
• Communicate endpoint changes clearly to relevant teams and affected users.

Required Experience and Skills

• 5+ years’ experience in endpoint engineering, device management, systems administration or technology operations.
• Strong hands-on experience managing Windows and macOS devices.
• Experience with endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji.
• Experience configuring device policies, software deployment, patching, encryption and compliance controls.
• Good knowledge of identity, SSO, MFA and joiner, mover and leaver processes.
• Experience with EDR, antivirus or endpoint-security tooling.
• Scripting experience using PowerShell, Bash or Python.
• Strong troubleshooting, documentation and stakeholder-management skills.
• Ability to work effectively with Technology Operations, security, procurement and supplier teams.

Highly Desirable

• Experience in a fast-growing, international organisation.
• Experience with device procurement, logistics, asset management and hardware lifecycle processes.
• Experience with Microsoft Intune, Jamf, Kandji, JumpCloud or Apple Business Manager.
• Exposure to BYOD, MAM and mobile-device-management strategies.
• Experience with Windows Autopilot, Apple Automated Device Enrolment or zero-touch deployment.
• Familiarity with SOC 2, ISO 27001, Cyber Essentials Plus or SOX requirements.
• Experience building endpoint reporting, dashboards or automation.

What we can offer you

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀

Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨

Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.

Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.