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Brooks is seeking a Social Media Marketing Community Coordinator to manage online communities and build relationships with brand members. You will monitor social conversations, respond to comments, identify trends, and support the brand's social media presence. This role requires excellent communication, a passion for social media, and an understanding of the running lifestyle. Ideal candidates are creative, intuitive, and demonstrate strong initiative.
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
Community management is all about listening with empathy and understanding, gathering context, identifying opportunities/problems and coming up with responses and solutions that will build brand love and customer affinity.
As the Social Media Marketing Community Coordinator at Brooks, you will monitor and start conversations and build relationships with members of the Brooks community through social engagement. You will partner with our Manager, Social Media, Social Media Engagement Lead, and Influencer team to identify trends and build on insights from the community. You will play a key role in responding to our social media community and support a positive social media presence for our brand. In short, you are an extension of the Brooks brand, and often our first line of defense. You love social media, understanding the basics of social media execution, are full of creative courage plus intuition, and demonstrate strong initiative as a subject matter expert. You should be in tune to the running lifestyle and know what resonates with runners.
Excellent communication skills, a passion for the Brooks mission “to inspire people to run their path to a better self,” and a love for social media engagement is key to your success in this position!
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.