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Workflow Automation & AI Integration Specialist

Utilities One

Summary

US Software Solutions seeks an AI Process Automation Specialist for an on-site role in Moldova. The specialist will analyze back-office operations, identify manual tasks, and automate them using AI tools and no-code platforms. Key responsibilities include migrating workflows to new platforms, implementing AI-driven solutions like bots and automated replies, integrating software via APIs, and documenting new workflows. This role requires strong English and Russian language skills, with 0-2 years of experience in data analysis, IT support, or process mapping.

Required Skills

EnglishChatGPTGeminiRussianClaude

Details

Posted
Jun 29, 2026

Description

US Software Solutions is a software development company focused on providing digital technologies to the Utilities, Telecommunications, Energy Efficiency, Renewable Energy, and Gas/Electricity sectors. Thanks to a team consisting exclusively of experts in their field, we are ready to supervise any project, regardless of its complexity and scale.

We are looking for a proactive and tech-savvy AI Process Automation Specialist to join our office team. In this role, you will be responsible for analyzing our day-to-day back-office operations, finding manual gaps, and automating them using modern AI tools and no-code platforms. You will play a key role in migrating our workflows to new modern platforms. This is an on-site role (office) because you need to work closely with the team to thoroughly understand our custom processes from the inside out.

Work schedule:
Monday - Friday from 15:00 till 23:00

  • Process Shadowing & Analysis: Work on-site with various back-office departments (Compliance, Accounting, HR, etc.) to study how they handle daily operations, data entry, and reporting.
  • Platform Migration: Assist in moving team workflows, communication, and data from legacy systems to advanced project management platforms (e.g., setting up automation rules, triggers, and live trackers).
  • AI Implementation: Design, test, and deploy AI-driven solutions (custom internal bots, automated email replies, report parsers) to minimize manual human errors.
  • System Integration: Connect different software tools via Make/Zapier/APIs to ensure seamless data flow.
  • Documentation & Support: Document the newly created automated workflows and provide basic onboarding/guidance to the team on how to use them.

  • 0–2 years of experience in data analysis, IT support, or process mapping (Junior+ to Middle level).
  • Hands-on experience building personal projects, custom GPTs, or automating workflows using AI.
  • Great match for an ambitious specialist looking to build a strong portfolio with real-world business cases.
  • Language: English (Intermediate or higher), Russian
  • AI & Prompt Engineering: Deep understanding of LLMs (ChatGPT, Claude, Gemini), API integrations, and AI-driven workflows.
  • Automation Tools: Knowledge of no-code/low-code integration platforms (Make.com, Zapier, n8n) and project management systems (Monday.com, Connecteam).
  • Analytical Mindset: Ability to shadow office employees, map manual routines, and identify optimization bottlenecks.
  • Language: Strong English (Intermediate or higher) to communicate effectively with the team and work with software interfaces.