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Airwallex seeks a Sales Development Representative for its SME & Growth team in Shenzhen, China. This role involves initiating contact with potential customers via email and cold calls, developing relationships to uncover needs, and moving qualified leads through the sales funnel. You will update the CRM, inform outreach strategies, collaborate with Marketing, and support Account Executives. The ideal candidate is target-oriented, customer-focused, process-driven, a team player, a master at prioritization, curious, and has a track record of performance in a BDR role with strong communication skills and an interest in technology or financial services.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
Responsibilities:
1.Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
2.Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
3.Update activity and contact information within the CRM system and support reporting efforts
4.Inform and recommend outreach strategies and best practices through testing various types of touchpoints
5.Contribute to building out best practices in this area as we grow the team
6.Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
7.Work closely with your designated Account Executive on the handover & first call
What you will bring:
Target-oriented - You are motivated by stretch targets that facilitate business growth and reward you for direct impact
Customer focused - You are excited to learn about your prospect’s business and rely on data to help solve issues
Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
A team player - You are a natural at building relationships with your colleagues but can work independently at ease
A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them
Obsessively Curious - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision
Track record of top performance or prior success in an BDR-related role
Superior verbal and written communication skills
Strong interest in technology and/or financial services
Self starter who is able to operate in a hyper growth environment
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.