Retail Display Manager, EMEA - 12 Month Maternity Cover

As part of the phenomenal growth SharkNinja Europe has achieved over the last few years, we have an exciting 12-month maternity cover opportunity for a Manager, Retail Display, EMEA. The position is based on our London offices (3 days a week) 

POSITION OVERVIEW: 

This  role will support all markets across EMEA. Working cross-functionally and closely with the Senior Manager, In-store Experience and Display, EMEA, you will develop and deliver breakthrough retail display, omni-channel digital solutions and POS with close country collaboration. 

We are looking for a leader with strategic thinking, and a broad spectrum of EMEA in-store marketing skills, from developing display POS, temporary POS, interactive demos and in-store excellence. Experience in EU and Middle East is essential. 

With the Director of Retail Excellence, EMEA and the Senior Manager, In-store Experience and Display, EMEA, you will help to deliver SharkNinja’s retail experience, promoting the brand and its products at store level. The role will be responsible for helping the development and implementation of the retail display strategy, in collaboration with internal marketing teams and through managed agencies. This will include proposing and launching our omnichannel touchpoints and leading the GTM intake to our Retail Excellence playbook. 

Working with the Senior Manager, In-store Experience and Display, EMEA and agency partners, you will lead the development and implementation of displays for emerging EMEA markets, working closely with our direct customers and distributors to step change our in-store presence. 

Responsibilities 

• Adapt and further develop SharkNinja’s retail excellence playbook and guidelines to ensure seamless customer experiences across our emerging EMEA markets.
• Lead GTM for emerging EMEA markets.
• Build a framework with distributors for assessing key retail opportunities that guides SharkNinja’s CAPEX investment.
• Analyse, follow up and report sales figures and Key Performance Indicators (KPIs) for displays and implement appropriate actions across emerging EMEA markets and with country teams.
• Support country and distributor retail marketing teams and partners in delivering a consistent, unique and excellent customer experience across our store network.
• Continuously improve our in-store service model, building and delivering an audit and maintenance programme across emerging EMEA markets.
• Work with key stakeholders to develop processes and policies that enable operational excellence across all stores.
• Support the Director of Retail Excellence, EMEA and the Senior Managers, In-store Experience and Display, EMEA to conceptualise, scope and deliver key projects, including experiential, in physical retail.
• Analyse and interpret store needs and business strategies to define problem statements, build strong user stories and drive alignment with key stakeholders.
• Ensure that projects, tools and processes are fit to land in physical stores.
• Develop and optimise best practices for in-store experience and execution, including manuals, guidelines and processes.
• Develop the SharkNinja branded retail excellence playbook, strategy and retail brand guidelines, including clear ROI metrics.
• Build a strong understanding of our retail business, guide and drive critical improvement initiatives. Create KPIs and country guidelines across retail display and store metrics, including NPS.

Requirements

• 5+ years as an industry leader in EMEA retail display design and development.
• Supported branded retail experiences and digital demo implementation from world-class brands built through roles such as retail excellence, digital store experience, product management, etc.
• Solid understanding of retail store operations from working with retail stores across EMEA.
• Ability to demonstrate a data-informed approach, including experience with extensive digital tool implementation in retail.
• Proven track record of developing and delivering retail improvement and display projects and initiatives that benefit the overall experience for shoppers and consumers.
• Strong project management skills that enable you to independently lead smaller projects/workstreams and prioritise numerous tasks and projects simultaneously.
• Extensive key stakeholder management experience and comfort in providing collaborative challenge.
• Proficient English verbal and written communication skills, an open mind and ability to work across many markets and organisational levels.
• Proficient in using data analysis tools such as Excel, Tableau, or similar software for data cleaning, manipulation and visualisation.

What We Offer

• Attractive  and benefits package.
• Open plan modern office with home working available.
• 25 days of holiday allowance + bank holidays.
• Great working environment and supportive company culture.