F100 Hot Section Customer Support Engineer (Onsite)

Date Posted:

2026-06-25

Country:

United States of America

Location:

US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

As part of the Military Customer Support & Services F100 Product Line, the candidate will work within a team of engine component hardware Customer Support Engineers (CSEs) to support our 26 worldwide Customers.  Position includes weekly teaming/coordination with USAF engineering customer counterparts.

What You Will Do:

• The successful candidate will assist and sometimes direct engineering investigations, field communications and daily responses to technical questions.
• Occasional travel will be required to support the Analytical Condition Inspection (ACI) and Deep Look forecasting processes.  
  Travel may also be required for field investigations and F100 site familiarization (approx. 10-15%).
• The position requires close coordination with other CSEs, the integrated product team including engineering, as well as field service representatives supporting customers and suppliers around the world.
• The candidate will be expected to develop working knowledge of technical order manuals applicable to assigned engine hardware, to include assembly, disassembly, inspection, and repair.
• The candidate must have good interpersonal and communication skills (written and verbal).
• The ideal candidate would have excellent presentation skills in order to present technical issues and propose solutions during both internal and customer meetings.
• Must be able to perform multiple tasks while working independently, or as a member of a team in a dynamic organization.
• This position is for the F100 engine Hot Section Team. The position and associated engineering team are located primarily in East Hartford, CT. Considerations can be discussed for a person to be located in either Oklahoma City, OK, or Columbus, GA.

Qualifications You Must Have:

• BA/BS degree in Engineering or related field with a minimum of 2+ years of jet engine experience; or an advanced degree in a related field.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

• Technical familiarity with engineering blueprints and ability to read engineering drawings
• Knowledge of Air Force Technical Orders preferred
• Familiarity with jet engine hardware, maintenance or operations preferred
• Familiarity with F100 assembly/disassembly preferred but not required
• Excellent communication skills and ability to coordinate activities across groups/departments
• Effective use of Microsoft Office.
• Ability to obtain security clearance is a plus, but not mandatory.

Learn More and Apply Now!

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.   This role is: Onsite

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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