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S&P Global is hiring a Head of Audience Engagement for their London-based With Intelligence team. This role will be responsible for creating and leading a new audience engagement function, focusing on attracting, engaging, and retaining institutional allocator delegates for their global events portfolio. The Head of Audience Engagement will build relationships with senior investment decision-makers, act as the internal voice of the allocator community, and use market intelligence to shape future event strategies. This is a leadership position with significant influence over audience growth, portfolio development, and commercial success, including managing a team.
Grade Level (for internal use):
11With Intelligence, now part of S&P Global are recruiting a Head of Audience Engagement to join our London based team.
At With Intelligence, we connect the world's leading institutional investors with the investment managers shaping tomorrow's alternatives landscape.
Our LP:GP portfolio has become one of the industry's leading event series, bringing together pension funds, sovereign wealth funds, endowments, foundations, insurers, family offices and other institutional allocators with the world's leading private equity, private credit, infrastructure, real assets and hedge fund managers.
As our portfolio continues to grow across the US, we're looking for an experienced relationship-builder to establish and lead a brand-new audience engagement function.
This is a unique opportunity to create a strategic role from the ground up, taking ownership of our most valuable audience: institutional allocators.
As Head of Audience Engagement, you will lead the strategy for attracting, engaging and retaining allocator delegates across our global LP events portfolio.
Working closely with our Content, Investor Relations, Marketing and Commercial teams, you'll develop long-term relationships with senior investment decision-makers, ensuring our events continue to reflect the priorities, challenges and opportunities facing institutional investors.
You'll become the voice of our allocator community internally, using market intelligence and delegate feedback to shape future event strategy while delivering an exceptional audience experience throughout the year; not just during event registration periods.
This is a highly visible leadership role with significant influence over audience growth, portfolio development and commercial success.
What You'll Be Responsible For
" Developing and executing a long-term audience engagement strategy across the LP portfolio.
" Building trusted relationships with institutional allocators including public and corporate pension funds, endowments, foundations, insurance investors, sovereign wealth funds, family offices and consultants.
" Driving delegate recruitment, retention and repeat attendance across a growing portfolio of events.
" Acting as the primary advocate for the allocator audience across the business.
" Establishing regular engagement programmes to better understand delegate priorities, investment interests and future needs.
" Gathering and analysing audience insights to inform event agendas, locations, formats and networking experiences.
" Supporting the validation and launch of new events through direct market research and relationship development.
" Working closely with the Investor Relations team to ensure speaker and delegate strategies complement one another.
" Supporting sponsor requests by identifying and engaging relevant allocator audiences.
" Monitoring delegate engagement, satisfaction and retention, using data and feedback to drive continual improvement.
" Helping ensure attendance targets are achieved across the portfolio while maintaining the high quality of our audience.
Leadership Responsibilities
This role will also lead our wider Delegate Engagement function. The Delegate Engagement Team Leader, responsible for attendee recruitment and engagement across the LP:GP, Operations and Women's portfolios, will report directly into this position. You'll provide leadership, coaching and strategic direction, creating a consistent approach to delegate acquisition, engagement and relationship management across the wider events business.
About You
We're looking for someone who enjoys building long-term professional relationships and understands how meaningful engagement drives commercial success.
You may come from an events, conferences, membership, investor relations, client relationship, business development or institutional investment background.
You'll likely bring:
" Experience managing senior stakeholder relationships within financial services or B2B events.
" Excellent communication and influencing skills.
" A highly relationship-led approach with the confidence to engage senior investment professionals.
" Strong commercial awareness and an understanding of how audience engagement contributes to business growth.
" Experience using customer insights and data to shape strategy and improve engagement.
" Excellent organisational and project management skills.
" A collaborative mindset with experience working across multiple teams and stakeholders.
" Previous people management experience, or the desire to lead and develop a growing team.
Experience and interest in alternative investments, including private equity, private credit, infrastructure, real assets or hedge funds, would be advantageous, although not essential.
Why Join Us?
This is an opportunity to build something new.
Rather than inheriting an established function, you'll shape how With Intelligence engages one of the world's most influential institutional investment communities.
You'll have the opportunity to:
" Create and own a strategic audience engagement function.
" Build lasting relationships with some of the world's largest institutional investors.
" Influence the direction of market-leading conferences and thought leadership programmes.
" Help shape new event launches and portfolio growth.
" Lead and develop a growing engagement team.
" Work as part of With Intelligence and S&P Global Market Intelligence, combining trusted market intelligence, proprietary data and industry-leading events.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)