Program Management Intermediate Analyst

The Program Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Responsible for the review and analysis of the financials including investigation of variances noted for the period.
• Reports to the Business Management Office Head any inconsistencies or improprieties noted during the review.
• Identifies primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan.
• Analyzes data to ensure proper accounting booking procedures have been followed.
• Ensures timely booking of accrual entries for the Centre.
• Reviews and analyzes payments and ensure expenses are charged to the proper cost center.
• Provides timely, relevant and accurate reporting & analysis of the results of performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.
• Monitors monthly productivity and provides inputs to ensure timely reporting of Productivity Saves.
• Maintains hiring and attrition tracker.
• Provides weekly variance analysis on HC movement, requisition control, generation of weekly/monthly HC reports.
• Supports the preparation of monthly packages for senior partners to review as well as and various ad-hoc reporting requests from senior leadership.
• Identifies program risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Strong knowledge of Third-Party Management (TPM) processes.
• Excellent written and verbal communication skills.
• Experience handling customer queries and providing end-to-end issue resolution.
• Strong stakeholder management skills.
• Reporting and analytical skills.
• Ability to identify trends and recommend process improvements.
• Capability to act independently and provide leadership support when required.

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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