Fraud Risk Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

What it's all about -

You will be joining Visa as a Fraud Risk Manager. This role is an integral part of the Visa Managed Authentication and Risk Solutions (VMARS) Team and reports to the Head of VCA Managed Services Europe. Your main responsibility will be to support the implementation, execution and optimization of fraud prevention solutions for Visa Clients. The role entails comprehensive analysis of tools, consumer journeys, authentication, authorization and fraud data to execute recommendations tailored to the Client’s needs. You will work with Clients to understand their needs; use Visa’s market leading data infrastructure to uncover insights and develop recommendations; test and deploy the recommendations to help Clients in achieving their strategic objectives. You will excel with clients and strive to attain their delight in achieving their business objectives.

You will act as a subject matter expert (SME) on transaction risk to deliver services that enable our clients across Europe to manage their payment operations through improved transaction management practices. You will be supporting the European VCA team more broadly across the region and be part of the global VCA team. 

Responsibilities:

• Delivery of VMARS BAU risk optimization projects for multiple clients in Europe (regular client reviews, providing performance assessment, rule recommendations and deployment)
• Support the delivery of VMARS revenue budget via building relationships with Visa colleagues across EU Clusters to deliver VMARS sales and client retention
• Support VMARS practice leadership to achieve targets via building deeper domain expertise across the regional and global consulting teams, standardizing and scaling risk consulting engagements and representing Visa’s capabilities in client sales discussions.
• Support building a VMARS centre of excellence within the European region
• Manage best practices documentation, case studies, sales presentations and other related VMARS collateral including collaboration with global VMARS teams to share best practice across Visa
• Ensuring the appropriate SharePoint sites are kept current
• Support the development and roll out to the European Market of new business lines for VMARS
• Feed into the wider risk practice set play including building collaterals and delivering training to VCA consultants

​Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What we're after...

• Proven track record in Risk and/or Fraud prevention in Financial Services
• Experience in risk / fraud data analytics and turning insights into actionable recommendation
• Proven track record in project delivery in a consulting environment
• Proven track record working in a B2B Client facing role
• Proven track record in working with fraud prediction models
• Strong understanding of the consumer fraud risk landscape
• Understanding of EU risk regulation, compliance and organizational implications
• Proven track record in Fraud Management (prevention, detection, response)
• Strong financial acumen and understanding of profitability drivers of financial institutions
• Advanced PowerPoint and Excel skills
• Fluent in English (written & verbal)

Good to have :

• Previous experience in consulting and expertise in consulting methodologies
• Strong Customer Authentication (SCA) and Fraud Data Analytics experience
• Knowledge of Visa’s authentication and risk products (e.g. Visa Risk Manager, Visa Advanced Authorization, Visa Strategy Manager, Visa Consumer Authentication Service, Visa’s Rule Based Authentication Score)
• Knowledge of non-Visa authentication and risk products
• Knowledge of fraud detection rule optimisation preferred
• Experience in Risk and/or Fraud prevention within a payment network, issuing banks, acquiring banks or merchants.
• Experience working with and analyzing large amounts of data from various sources
• Understanding of the implications of digital transformation on fraud risk management
• In-market experience as well as regulation and industry trends preferred
• Knowledge of competitive products such as Falcon, SaaS, or others, a plus
• Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends
• Knowledge of a second European language

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.