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Zipline is seeking an IT Technical Program Manager (Senior Individual Contributor) to own IT program delivery for site openings, upgrades, and workplace technology. This role is crucial for ensuring network, security, AV, access control, and support processes are deployable and operable at scale for Zipline's autonomous logistics operations. The position is based in South San Francisco with a hybrid work model, requiring approximately 3 days onsite per week. The role reports to the Director of IT and involves occasional off-hours coordination.
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
You will be Zipline’s IT Technical Program Manager (Individual Contributor, Senior IC level) responsible for owning IT program delivery that enables new site openings, facility upgrades, and workplace technology across Zipline’s operational footprint. Zipline operates autonomous logistics (robotics + aviation) with distributed launch sites and field operations; IT failures at site handoff directly affect launch cadence, safety monitoring, and customer deliveries. You will create the operating cadence, decision gates, and launch-readiness criteria that ensure network, security, AV, access control, endpoints, and support processes are deployable and operable at scale. This role reports to the Director of IT. The role is based in South San Francisco with a hybrid/on-site expectation: ~3 days/week onsite at the primary office. Work will include occasional off-hours coordination around site launches or incident mitigations.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
