Claim Planning

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible to cleaning, structuring, and validating claim data, tracking claims KPIs and performance trends, identifying risks or anomalies within claim patterns, and recommending solutions to improve claim efficiency and savings.

Key Responsibilities

• Perform data cleaning, validation, and standardization for claim datasets
• Maintain and update claim KPI dashboards, ensuring accuracy and timeliness
• Analyze claim trends to detect over-utilization, risk signals, or potential cost leakages
• Support the development of claim saving strategies and improvement initiatives
• Collaborate with internal teams (Claim Ops, Provider Relations, Product, Pricing, Underwriting) to ensure alignment
• Prepare analytical summaries and insights for management review
• Assist in ad-hoc data projects and continuous improvement activities

Qualifications

• Bachelor’s degree in mathematics, Statistics, Actuarial Science, Data Science, or other quantitative fields (preferred)
• Strong analytical and problem-solving skills
• Comfortable working with large datasets and conducting detailed analysis
• Solid proficiency in Excel, and familiarity with Power BI / SQL / Python is a plus
• Ability to communicate insights clearly in English (written & verbal)
• Attention to detail, strong sense of ownership, and willingness to learn

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.