Sales Development Team Lead

About Us

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we are growing - fast.

If you want to work where ambition meets opportunity, you have found your place.

The Opportunity

Are you a high-performing SDR ready to step into leadership or an experienced Team Lead passionate about building winning outbound teams? We are on the hunt for a Sales Development Team Lead to drive pipeline growth, mentor a talented SDR team, and play a key role in shaping our growth strategy.

This is more than just a leadership role, you will be responsible for building a high-performing SDR function that fuels our sales engine. You will combine hands-on expertise with coaching and strategy, ensuring your team consistently generates quality pipeline and delivers real impact to the business.

What you'll be doing

• Lead, coach, and develop a team of SDRs to consistently achieve and exceed targets
• Drive high-performing outbound campaigns across cold calling, email, and social selling
• Ensure delivery of qualified meetings and strong pipeline outcomes
• Partner closely with Sales Executives to align on target accounts and opportunity strategy
• Monitor, analyse, and improve team performance across activity, pipeline and conversion metrics
• Implement best practices, processes and playbooks to scale the SDR function
• Stay hands-on where needed by supporting outreach, messaging and objection handling

• 5+ years in sales development or lead generation, ideally in B2B tech or IT
• Proven experience in an SDR, BDR or sales role, ideally within tech or cybersecurity
• Previous leadership or mentoring experience (or ready to step up into a Team Lead role)
• Strong understanding of outbound sales, lead generation and qualification frameworks
• Experience working with CRM platforms (e.g. HubSpot) and tracking performance metrics
• Excellent communication, coaching and stakeholder engagement skills
• A results-driven mindset with a track record of hitting or exceeding targets

What’s in it for you

• Opportunity to build and shape a high-performing SDR team
• Clear pathway to more senior leadership roles
• Work closely with Sales and Marketing leaders on strategy and growth
• Dynamic, high-growth environment in cybersecurity and technology

If you are passionate about developing people, driving pipeline and making a real commercial impact, we would love to hear from you.

We are serious about culture - and it’s not just lip service. Here’s what you can expect:

• Support to grow - structured onboarding, mentoring, and career development
• Flexibility - hybrid working and the tools to do your best work anywhere
• A respected name - we’ve got the creds, the awards, and the backing of Infosys
• A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives
• Events, training, team days - because connection fuels success
• Real earning potential - great commission structure

Ready to Make Your Mark?

If you are ready to step into a role where your work opens doors for our clients and for your own career - apply now.

We are THE MISSING LINK between where you are and where you want to be.