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Odeko is seeking a Senior IT Manager to oversee internal IT operations and manage the relationship with their managed IT services provider. This hands-on role involves ensuring system security and compliance, making strategic technology decisions, and holding vendors accountable. The position requires experience managing IT operations and third-party vendor relationships, with a focus on security and compliance frameworks like SOC 2. The role offers significant autonomy and requires strong communication skills to bridge technical and business needs.
Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.
Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
We are looking for a high performing Senior IT Manager to own our internal IT operations and serve as the internal technical owner of our managed IT services relationship. This is a hands-on, high-autonomy role for someone who can hold a vendor accountable, keep our systems secure and compliant, and make smart technology decisions for a growing operations business. This role has limited direct reports; day-to-day IT support and infrastructure work is delivered through our managed services partner and one direct report.
How you’ll make an impact:
Compensation for this role is between $110,000 - $120,000
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
