Regional ICT Infrastructure Specialist (Budapest, HU, H-1117)

Join the Magic

Our Mission

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We are more than 10.000 employees in over 85 countries and a consolidated turnover of 3.1 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To strengthen our team, we are looking for:

Regional ICT Infrastructure Support Specialist

(Budapest, Hungary or Bucharest, Romania)

Your Mission

The mission of the Regional ICT Infrastructure Support Specialist is to collaborate with both the regional and HQ ICT Infrastructure teams as well as the country management teams in the region to ensure group standards are implemented and maintained while ensuring the highest levels of business continuity and productivity.

What you will do

The regional ICT Infrastructure Support specialist is responsible for the general ICT wellbeing and business continuity for the various sites in the region

Operational tasks :

• Above all else ensure business continuity
• Ensure a secured environment is maintained for all sites within the region
• Be the first point of contact for the country management teams offering support and training for local and group standard ICT solutions
• Manage ICT assets in the region, plan and execute migrations for end-of-life systems
• Monitor wide area network connectivity and performance in the region, coordinate with service providers and HQ and local teams to resolve issues.
• Oversee daily operations by local ICT staff e.g. backups, monitoring of systems and local network
• Manage hardware and software upgrade projects
• Ensure the local network and systems are robust and reliable
• Define the budgetary requirements for the coming replacement and upgrades of existing and new ICT systems
• Coordinate and supervise the regional Active Directory and other security systems
• Work with end users to identify issues and deliver required PC service levels and standards.
• Provide training and support to end-users and staff on computer operation and other IT-related issues.
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
• Install or move servers, computers and printers and other IT equipment 
• Problem and Incident management using a ticketing system

Projects:

The Local ICT Infrastructure Support Specialist is involved in or can lead local projects such as:

• Migration of local acquisitions or takeovers to the global Puratos network
• Management and coordination of local moves and office/factory extensions
• Be involved or lead local general ICT projects

Technologies used:

• Network Infrastructure (Cisco)
• Server and storage Infrastructure (HP)
• Microsoft on-premises stack (AD, Windows Server, …)
• Virtualisation (VMWare ESX)
• Microsoft cloud stack (Entra, Intune, Azure, …)
• Video Conferencing Equipment

What we expect from you

• Minimum 5+ years’ experience in a similar position
• Fluent English
• Willingness to travel (approximately once a month)
• Drivers License
• Supportive and problem-solving attitude

#LI-KW1