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Team Leader, Wellness Team, Wellness Group - Employee Relations Section, Employee Relations Department, Group Human Resources Supervisory Department

Rakuten

Summary

This role is for a Team Leader within the Wellness Team, part of the Employee Relations Section in the Employee Relations Department. The primary responsibility is to manage the development, implementation, and maintenance of the company's benefits programs. This includes overseeing various benefits such as vacation, retirement plans, health coverage, and wellness initiatives. The role involves communicating benefit plans to employees, negotiating with carriers and brokers, and exploring innovative programs. Additionally, the Team Leader will select, develop, and evaluate personnel to ensure efficient operations.

Details

Experience Required
5+ years
Posted
~Jul 3, 2026

Description

Job Description:

Manages the personnel involved in the development, implementation and maintenance of the company’s benefits programs including vacation, holiday, time off, sick pay, unemployment, retirement plans, disability, flexible spending, service awards, group health/medical/dental coverage, vendor management, wellness and health education initiatives, and life insurance. Develops programs designed to keep employees informed about company benefit plans and any proposed changes. Ensures that programs are current with regard to trends, practices and costs. Negotiates coverage, services and costs with carriers and brokers. Interacts with others in areas, such as the risk management or legal departments, to investigate innovative programs (e.g., self-insurance) to determine feasibility in terms of cost, risk to the company, and legal implications. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Management & Supervision: Manages the activities of multiple sections or a discipline through subordinate supervisors and/or professionals. Guides by function or department practices and well-defined management precedents. Collaboration & Interaction: Interacts frequently with subordinate supervisors, customers, and/or functional peer group professionals, involving matters between sections and multiple units. Partners with key contacts outside own area of expertise and other external stakeholders. Effectively communicates and presents results and recommendations across discipline. Discretion & Impact : Translates functional plans into operational processes and guides execution. Erroneous decisions or failure to achieve results will add to costs and may have up to a one year impact. Complexity & Problem Solving: Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Develops and manages operational initiatives to deliver tactical results. Knowledge & Application: Receives objective based assignments and determines resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques. Executes financials, business planning, organizational priorities and workforce.