Loading...
Loading...
Dojo is reinventing payments and is looking for an Account Executive (SMB) in Milan to build and nurture strong merchant partnerships. This pivotal role involves understanding merchant needs, gathering feedback, and collaborating with internal teams to improve products and the overall merchant experience. You will analyze data, train merchant teams, and ensure smooth in-life management of accounts, contributing directly to merchant and company success.
We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
This is a pivotal role where you’ll build and nurture strong, lasting partnerships with our merchants. You'll be the key to understanding their experience, gathering feedback, and working with our teams to shape the future of our product. By ensuring our merchants get the best service out there, you'll be directly contributing to their success and ours.
In compliance with Legislative Decree No. 96/2026, the minimum initial gross annual salary (RAL, distributed over 14 monthly instalments) for this advertised position is €35000. Meal vouchers will be provided. In addition, the position is eligible for a sales incentive plan.
This position is categorized under the CCNL del Terziario, della Distribuzione e dei Servizi (Codice CNEL H011), third level.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
