Intelligence Group Manager

The Intelligence Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Leading intelligence analysis of complex security and fraud matters, using advanced open-source intelligence resources and approved tradecraft
• Applying and executing the intelligence cycle
• Strategic and operational qualitative analysis of complex problem sets
• Project management coordination and balancing multiple competing priorities
• Building productive engagement models with internal and external stakeholders
• Identifying intelligence gaps and development of innovative intelligence-driven solutions
• Developing and delivering high quality written products and oral intelligence briefings to senior decision makers
• Lead and manage a multidisciplinary team of analysts. This requires hiring, training, and mentoring analysts, including ongoing professional development.
• Lead sub-programs. This requires management of people, management of vendors or outside resources, case/project assignments and oversight, approval of final products, and program reporting
• Manage intelligence collection capabilities, including identification and vetting of new and innovative intelligence sources, methodologies, and collection tradecraft - Utilizing multiple intelligence concepts for collection and validation of both raw and processed information (structured and unstructured data).
• Partner with Citi stakeholders, business partners, and external colleagues on open-source methodologies and tools for finding disparate data.
• Deliver detailed and professional briefings on advanced analytics capabilities, resources, and tradecraft.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Minimum 10+ years of experience in program management, security and open-source intelligence analysis, and stakeholder engagements
• Proven record of accomplishment in helping business partners understand control needs and driving the impact of the analytical assessment
• Experience is utilizing visualization software applications - Specifically link analysis (e.g., Palantir, Semantica Pro, Link Explorer, I-2 or ESRI)
• Demonstrated ability to analyze, evaluate and interpret complex data with a strong understanding and application of analytical techniques.
• Self-starter and resourceful individual, with experience of operating in fast paced and dynamic operational settings
• Ability to work independently and with minimal oversight, while producing high quality analysis

Education:

• Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Unique Aspects

This is an office-based position in Charlotte, North Carolina or Tampa, Florida reporting to the CSIS director of intelligence. The following responsibilities and qualifications are also key to the role:

Additional Responsibilities:

• Program Development: Develop and govern the program's strategic direction, capabilities, staffing, and reporting.
• Hands-On Leadership: Act as a working manager, personally handling 10-15 of the most complex, urgent, and challenging intelligence requests each year.
• Fraud Focus: Apply extensive experience in fraud and scams that could impact financial institutions and their customers.
• Partnership: Lead the open-source intelligence partnership with the Citi Fraud Fusion Center.
• Data & Technology:
  • Ensure the proper management and protection of sensitive data.
  • Identify and implement new technology and tools to enhance analytic capabilities.
  • Identify and vet emerging risks, including analysis of deep and dark web data.

• Team Management: Oversee a globally dispersed team, including staff in remote locations, and manage continuous project execution for all required deliveries.
• Communication: Employ developed communication and diplomacy skills to exchange potentially complex or sensitive information with high-level executive partners.

Additional Qualifications:

• Experience:
  • Minimum of ten years of experience in one or more of the following: banking and finance (preferred), investigations, or cyber fraud threat monitoring.
  • Demonstrable experience developing program capabilities, governance, and strategy.
  • Expert-level familiarity with information gathering on a global basis, including commercial data aggregators, deep and dark web, and social media.

• Technical Skills: Expertise with Microsoft Office products (Word, Excel, Access, Outlook, PowerPoint, & SharePoint) to solve analytical problems and deliver dynamic intelligence reports.
• Education: Bachelors Degree; An advanced degree is preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

NC-CHARLOTTE (BALLANTYNE)

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Primary Location Full Time Salary Range:

$145,840.00 - $218,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 02, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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