Senior Technical Content Designer, Platform documentation

26WD96376

Position Overview

CloudOS is Autodesk’s centralized platform for delivering internal services and code to production. As the platform scales, high‑quality, developer‑centric documentation becomes a critical multiplier for productivity, onboarding speed, and operational reliability.   
 

We’re hiring a Senior Content Experience Designer to own the strategy and execution of CloudOS technical documentation—transforming complex platform concepts (ADF, deployment pipelines, CD‑Proxy, failover, observability, secret handling, and more) into clear, discoverable, and action‑oriented experiences that developers trust and AI systems can readily consume.  

Responsibilities: 

• Own the end‑to‑end content strategy for CloudOS developer documentation—setting priorities, defining the roadmap, and driving measurable impact on developer productivity

• Create clear, practical developer docs including quickstarts, tutorials, reference material (ADF schemas, pipeline examples), runbooks, troubleshooting guides, and reusable best‑practice patterns

• Translate AI platform guidance into consistent, production‑ready content patterns optimized for consumption by both developers and AI‑driven tools in live products

• Build scalable docs‑as‑code systems by maintaining example repos, starter templates, and automated pipelines that make CloudOS easy and safe to adopt

• Design task‑focused, interactive content (step‑by‑step guides, checklists, hands‑on workflows) that gets developers to success faster in real CloudOS scenarios

• Shape information architecture—navigation, taxonomy, and search—so developers can quickly find what they need

• Partner closely with engineers to translate complex systems into approachable content: code samples, diagrams, YAML/JSON examples, and API/CLI references—authoring in Git and reviewing PRs

• Validate and improve docs with real users through developer interviews, surveys, and task‑based testing

• Measure what matters—time to first success, reduced support tickets, developer satisfaction—and iterate using data

• Champion docs‑as‑code best practices across CloudOS, including CI for docs, environment versioning, example validation, and localization readiness

Minimum Qualifications: 

• Experience designing and producing developer-facing technical content for platform or infrastructure products, with a strong portfolio of tutorials, API/CLI references, and examples

• Deep expertise in content design and information architecture for complex technical systems, including breaking down end‑to‑end workflows into clear, usable steps

• Hands‑on experience with docs‑as‑code practices, including Git/GitHub, Markdown or AsciiDoc, and CI‑based publishing workflows—comfortable authoring alongside engineers

• Working knowledge of cloud and platform engineering concepts (e.g., containers, ECS/EKS, serverless, Terraform, CI/CD, GitOps, IAM, observability) to create accurate, example‑driven documentation

• Strong developer‑focused writing skills—clear instructions, meaningful examples, and actionable troubleshooting. Portfolio required

• Experience validating content with users, using usability feedback and metrics to drive continuous improvement

• Strong collaboration skills, working effectively across engineering, product, security, operations, and AI teams

• Comfort working independently and operating in ambiguity, driving content work end‑to‑end from discovery through delivery and measurement

• Learning agility—ability to quickly adopt Autodesk‑approved AI‑assisted authoring tools and use them responsibly within established governance

Preferred Qualifications

• Familiarity with Application Definition Files (ADF) or similar declarative infrastructure descriptions (YAML/JSON, Jsonnet)

• Basic prototyping skills for interactive docs (Playgrounds, sandboxes) or experience integrating docs with CI to validate example code

• Background in UX writing or content strategy in developer tools or platform engineering

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

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