SVP, Regulatory Issue Remediation Oversight Lead

The Regulatory Issue Remediation Oversight Lead will be part of the Global Regulatory Engagement team within the CBNA N.A. organization. This role is part of the MRA Oversight Function (“MRAOF”) to provide centralized oversight for in scope regulatory issues management.  The Regulatory Issue Remediation Oversight Lead will help MRAOF to identify, monitor and evaluate risks and issues against successful regulatory issue closure.

Responsibilities:

• Provide on-the-ground support by performing oversight through the life cycle of MRAs and Regulatory Observations
• Work as an individual contributor within a small team to solve complex problems and implement solutions enterprise-wide
• Manage and prioritize activities based on business needs and identify opportunities to improve efficiencies and drive continuous improvement
• Develop deep understanding of regulatory issue management and identify areas for improvement
• Work effectively with Internal Audit, Compliance and Risk Management who will provide independent validation of the deliverables and outcomes from the project
• Collaborate with stakeholders to action deliverables from reviews of the Program’s defined scope, target state, and success criteria to ensure it fully addresses the letter & spirit of regulatory feedback, broader supervisory expectations and underlying issues and root causes
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Support required management reporting and governance committee

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 8 + years of experience with 5 + years or relevant experience in financial services industry
• Established track record of effectively assessing and managing competing priorities while maintaining a high level of accuracy
• Proven ability to work independently and be self-starter.
• Clear and concise written, verbal and analytical skills coupled with attention to detail
• Strong interpersonal and communication skills

Preferred:

• 3 + years direct experience in Internal Audit, Risk & Control functions at Citigroup preferred
• History of interactions with Internal Audit, Compliance Testing and External Regulators
• Proficiency in working in iCAPS/Citi’s Risk and Control platform, SharePoint

------------------------------------------------------

Job Family Group:

Controls Governance & Oversight

------------------------------------------------------

Job Family:

Issue Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Lifecycle, Escalation Management, Governance, Issue Management, Process Design, Risk Management Lifecycle, Root Cause Analysis, Stakeholder Management.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Aug 07, 2026

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.